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FAQ

Frequently Asked Questions

Inclusive Services

Organic and plant-based natural breakfast and wellness dinner. A retreat experience with daily Yoga, Meditation and Forest Bathing. Access to our spa area with 3 saunas, salt water indoor pool, natural bathing pond and hot stone lounge. A team of friendly hosts. Wi-Fi (turned off from 22.00 until 07.00 for a healthier sleep). Private parking on premises.

Allergies and Intolerances

We are happy to accommodate you in your allergies and intolerances. We generally cook without soy, industrial sugar and wheat and make a very limited use of gluten. Please let us know of your requirements in advance.

Arrival and Departure

Check-in time starts from 3.00 pm (please inform us if you plan to arrive after 7.00 pm). Check-out time is until 11.00 am. If you require an early check-in or late check-out, please let us know and we will see if we will see if it is possible for a small extra fee.

Arrival in Peak Season

If you travel during peak season, we recommend arriving in the early hours of the day to avoid delays due to heavy traffic. Use the opportunity to begin your holiday with a wonderful vegan breakfast at LA VIMEA in South Tyrol (Euro 28,00 per person).

Cancellations

Since cancellations are unpleasant for everyone, therefore, we try to adopt a generous policy. However, we require a written cancellation that must be confirmed by us. The following regulations apply:

  • Up to 1 month before arrival there is no charge,
  • Up to 1 week before arrival - 70% of your booking,
  • Within the last week prior to arrival, in case of late arrival or early departure - 100%.

We recommend a travel insurance that covers possible cancellation fees.

Children

Children have different needs from adults, they want to run around, play and be distracted. There are many hotels in South Tyrol which cater to the needs of children and families and we would be happy to assist you in finding a suitable place for a family holiday. At Vegan Hotel LA VIMEA in northern Italy, we want to focus on the needs of guests who are looking for a quiet and relaxing holiday. Therefore, we observe an age limit of 12 years for our guests.

Discounts

Discounts cannot be accumulated.

Environment

We would like to encourage our guests to use the excellent train connections to Naturno. We will pick you up from the train station of Naturno without any extra charge.

Gift Cards

We offer gift cards for all occasions. Simply choose your card and follow the procedure found on the gift card page.

LA VIMEA Half Board

It takes us much consideration and planning in advance to cater to our guests, therefore, there is no refund offered for meals that were not consumed.

Payment Options

We kindly accept many payment methods, these include: Cash, EC-Card, MasterCard, Visa.

Pets

We love animals and consciously we have chosen certain room categories for cats and dogs. When booking your vacation we kindly ask you to inform us about your furry friend. An extra charge of Euro 19,00 per night for a minimum stay of 7 nights or Euro 24,00 per night for a stay of less than 7 nights will apply. In case you wish to have breakfast or dinner with your furry friend we can arrange a table in our winter garden or outside on our patio. Please be aware that pets are not allowed in the garden, the spa area and the dining room. Damages that have been caused by your cat or dog will have to be billed separately.

Reservations

In order to confirm your booking we require your credit card details as a booking guarantee or an advance payment of 30% of the total price through bank transfer: Vegan Hotel LA VIMEA, Raiffeisen Naturns, IBAN: IT12X0815758630000300330922, BIC: RZSBIT21022

Room Number

We are not able to confirm specific room numbers with your booking. However, we will do our best to reserve a room according to your specific requests.

Solo Travel

We look forward to welcoming you at LA VIMEA as a solo traveller. The supplement for staying in one of our beautiful double rooms is 30%.

Smoking

Our vegan Hotel LA VIMEA is a non-smoking hotel. Smoking is not permitted in any of the interior spaces, on our panoramic patio or in the garden, for your own benefit and for ours. However, we have created a small outdoor spot for smokers.

Vegan Restaurant

If you are not staying with us at LA VIMEA yet want to enjoy our vegan breakfast, lunch or dinner, we would love to welcome you! Our vegan breakfast buffet from 7.30 am until 10.30 am and is Euro 28,00 per person. Our vegan five course gourmet dinner is from 7.00 pm until 8.30 pm and is Euro 49,00 per person. Also, we serve a light lunch in our winter garden or outside on our patio from 12.00 pm until 3.00 pm.

Yoga Groups and Seminars

Are you a yoga teacher or seminar leader and would like to book a retreat at Vegan Hotel LA VIMEA with your group? Just send us your message by mail.